Terms of Service

Effective Date: February 27, 2026
Version: 1.0.0

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Contia ("Contia," "Company," "we," "us," or "our"), governing your access to and use of the Contia platform, including the website located at contia.app, all associated applications, APIs, and related services (collectively, the "Service").

1. Acceptance of Terms

By accessing, registering for, or using the Service in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, our Acceptable Use Policy, our Synthetic Media Policy, our Billing Policy, and all other policies incorporated herein by reference (collectively, the "Agreement"). If you do not agree to any part of these Terms, you must immediately cease all use of the Service and delete your account.

If you are entering into these Terms on behalf of a company, organization, or other legal entity ("Entity"), you represent and warrant that you have the authority to bind that Entity to these Terms, in which case "you" and "your" refer to that Entity. If you lack such authority, or if the Entity does not agree with these Terms, you must not access or use the Service.

2. Eligibility

You must be at least eighteen (18) years of age to use the Service. By creating an account or using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement in your jurisdiction of residence. If we discover or have reason to believe that a User is under the age of 18, we will immediately terminate that User's account and delete all associated data to the extent permitted by law.

The Service is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at legal@contia.app so that we can take appropriate action.

3. Account Registration and Security

3.1 Account Creation

To access most features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep such information up to date. You may not register with false, misleading, or fraudulent information, nor may you register on behalf of another person without their express written consent.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your password and any API keys or access tokens associated with your account. You agree to immediately notify us at legal@contia.app of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to safeguard your account credentials.

3.3 Account Responsibility

You are responsible for all activities that occur under your account, whether or not you have authorized such activities. This includes all content generated, reference images uploaded, prompts submitted, and credits consumed. In the case of team workspaces, the workspace owner is responsible for the activities of all invited members.

4. Description of the Service

Contia is a batch AI content generation platform that enables users to create images and videos using artificial intelligence. The Service includes, but is not limited to, the following features:

AI Image and Video Generation: Users may submit text prompts and optional reference images to generate AI-produced images and videos through third-party AI providers, including WaveSpeed and other providers integrated from time to time.
Batch Workflows: Users may configure and execute batch generation jobs, processing multiple prompts and reference images in a single workflow to produce content at scale.
Face, Head, and Character Swap: The Service provides features that allow users to swap or transfer facial features, heads, or character likenesses between reference images and generated outputs. These features produce synthetic media and are subject to additional requirements set forth in our Synthetic Media Policy.
Team Workspaces: Users may create workspaces, invite team members, and collaborate on generation jobs. Workspace owners control member permissions and shared credit pools.
Asset Management: The Service provides tools for organizing, previewing, and downloading generated outputs and uploaded reference materials.

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We will make commercially reasonable efforts to provide advance notice of material changes that may adversely affect your use of the Service.

4.1 Contia as Neutral Technology Provider

Contia provides computational infrastructure and user interface tools that facilitate access to third-party AI models. Contia does not create, select, curate, endorse, or exercise editorial control over any content generated through the Service. All Generated Output is produced by third-party AI models in direct response to prompts, parameters, and reference images provided by you. Contia acts as a neutral intermediary and is not the author, creator, or publisher of any Generated Output.

Contia does not and is not obligated to pre-screen, monitor, review, or filter User Content or Generated Output prior to or after generation. While we reserve the right to implement content moderation measures at our sole discretion, the absence of such measures does not impose any duty of care or monitoring obligation on Contia.

5. User Content

5.1 Ownership of User Inputs

You retain all right, title, and interest in and to all content that you upload, submit, or otherwise provide to the Service, including but not limited to reference images, text prompts, configuration settings, and any other materials ("User Content"). Nothing in these Terms transfers ownership of your User Content to Contia.

5.2 License to Contia

By uploading or submitting User Content to the Service, you grant Contia a worldwide, non-exclusive, royalty-free, sublicensable (to the extent necessary for third-party AI providers to process your requests), and limited license to use, reproduce, transmit, store, and process your User Content solely for the purpose of (a) providing, operating, and improving the Service; (b) transmitting your User Content to third-party AI providers to generate outputs on your behalf; and (c) complying with applicable law. This license terminates when you delete your User Content from the Service or when your account is terminated, except to the extent that retention is required by applicable law or necessary for our legitimate business interests (such as fraud prevention or enforcing these Terms).

5.3 User Representations

You represent and warrant that: (a) you own or have all necessary rights, licenses, consents, and permissions to use and authorize Contia to use your User Content as described in these Terms; (b) your User Content does not and will not infringe, misappropriate, or violate any third party's intellectual property rights, rights of privacy, rights of publicity, or other personal or proprietary rights; and (c) your User Content complies with our Acceptable Use Policy and all applicable laws and regulations.

6. Generated Output

6.1 Rights to Outputs

Subject to the terms of this Agreement and any applicable third-party AI provider terms, as between you and Contia, you have the right to use the outputs generated by the Service using your prompts and reference images ("Generated Output"). Contia does not claim ownership of Generated Output and exercises no editorial control over its content. The extent to which Generated Output may be subject to copyright or other intellectual property protection varies by jurisdiction and is not determined or guaranteed by Contia.

6.2 User as Sole Publisher

You are the sole publisher, distributor, and responsible party for any Generated Output you create, download, share, or otherwise make available to third parties. You assume full responsibility for evaluating all Generated Output before use, distribution, or publication, and for ensuring that such use complies with all applicable laws, regulations, and third-party rights in every jurisdiction where you use or distribute the Generated Output.

6.3 Third-Party Provider Terms

Generated Output is produced using third-party AI providers, each of which may have their own terms of service, usage policies, and restrictions regarding ownership and use of AI-generated content. Your rights to Generated Output may be subject to and limited by those third-party terms. It is your responsibility to review and comply with the applicable terms of any third-party AI provider whose models you use through the Service. Contia makes no representations or warranties regarding the intellectual property status of Generated Output under any jurisdiction's copyright, trademark, or other intellectual property laws.

6.4 No Guarantee of Uniqueness or Legality

AI-generated content is produced by machine learning models that may create similar or identical outputs for similar prompts submitted by different users. Contia does not guarantee that Generated Output will be unique, original, non-infringing, or compliant with any particular law or regulation. You are solely responsible for evaluating whether your use of Generated Output complies with applicable laws and does not infringe on third-party rights.

6.5 License to Contia

You grant Contia a limited, non-exclusive, royalty-free license to use Generated Output solely for the purposes of (a) providing and operating the Service, including displaying thumbnails and previews within the platform; (b) improving the Service (in aggregate and anonymized form only); and (c) complying with applicable law. We will not use your Generated Output to train AI models without your explicit opt-in consent.

7. Prohibited Uses

Your use of the Service is subject to our Acceptable Use Policy("AUP"), which is incorporated into these Terms by reference. The AUP details categories of prohibited content and conduct, including but not limited to: generation of child sexual abuse material (CSAM), non-consensual intimate imagery, content that facilitates violence or terrorism, fraudulent or deceptive content, and unauthorized impersonation.

Violations of the AUP may result in immediate account suspension or termination, forfeiture of remaining credits without refund, removal of offending content, and reporting to law enforcement authorities where required or appropriate. We reserve the right to review, monitor, and moderate content generated through the Service to enforce these policies.

8. Synthetic Media

Certain features of the Service, including face swap, head swap, and character swap capabilities, produce synthetic media as defined in our Synthetic Media Policy, which is incorporated into these Terms by reference.

You acknowledge that the creation of synthetic media carries heightened legal, ethical, and reputational risks. You agree to comply with all requirements set forth in the Synthetic Media Policy, including but not limited to: obtaining verifiable consent from identifiable individuals whose likeness is used, clearly disclosing the AI-generated or AI-modified nature of synthetic media when distributing it, and refraining from using synthetic media for deception, fraud, defamation, harassment, or any unlawful purpose.

Failure to comply with the Synthetic Media Policy constitutes a material breach of these Terms and may result in immediate termination of your account, deletion of associated content, and referral to law enforcement authorities.

9. Billing and Credits

The Service operates on a credit-based billing model. Detailed terms regarding credit purchases, pricing, refunds, payment methods, and billing disputes are set forth in our Billing Policy, which is incorporated into these Terms by reference.

9.1 Credit Purchases

Credits are purchased on a top-up basis in United States Dollars (USD) and are used to pay for generation jobs. Credit prices and per-job costs are displayed within the Service and may be updated from time to time. Credits are non-transferable between accounts unless the transfer is facilitated through a team workspace.

9.2 Payment Processing

Payments are processed through third-party payment processors, including Stripe, YooKassa, and Kaspi Pay. By making a purchase, you agree to the applicable payment processor's terms of service. Contia does not store your full payment card details; all payment information is handled directly by the payment processor.

9.3 No Refunds

Credits consumed by generation jobs are non-refundable, including in cases where the Generated Output does not meet your expectations. Unused, unexpired credits may be eligible for a refund at our sole discretion and subject to the conditions set forth in our Billing Policy. Credits are not redeemable for cash and have no cash value outside of the Service.

9.4 Failed Generations

If a generation job fails due to a system error or provider outage (as distinct from a content policy rejection or user error), the credits consumed by that job will be automatically refunded to your account balance. Contia determines the cause of failure at its reasonable discretion.

10. Intellectual Property

10.1 Contia Property

The Service, including all software, code, algorithms, user interfaces, designs, trademarks, service marks, trade names, logos, documentation, and all other intellectual property embodied in or associated with the Service (collectively, "Contia IP"), is and shall remain the exclusive property of Contia and its licensors. These Terms do not grant you any right, title, or interest in Contia IP except for the limited right to access and use the Service in accordance with these Terms.

10.2 Restrictions

You shall not: (a) copy, modify, distribute, sell, lease, or create derivative works of the Service or any Contia IP; (b) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service; (c) remove, alter, or obscure any proprietary notices, labels, or marks on the Service; (d) use the Service to build a competing product or service; or (e) use any automated means, including bots, scrapers, or crawlers, to access the Service except through officially provided APIs and in compliance with applicable rate limits.

10.3 Feedback

If you provide us with any feedback, suggestions, ideas, or recommendations regarding the Service ("Feedback"), you hereby assign to Contia all right, title, and interest in and to such Feedback. You agree that Contia may use, reproduce, modify, and distribute Feedback for any purpose without obligation or compensation to you.

11. Third-Party Services

The Service integrates with and relies upon third-party services, including but not limited to AI model providers (such as WaveSpeed), payment processors (such as Stripe, YooKassa, and Kaspi Pay), cloud infrastructure providers, and authentication services. These third-party services are governed by their own terms of service and privacy policies.

Contia is not responsible for the availability, accuracy, reliability, or performance of any third-party service. We do not endorse and are not liable for any acts, omissions, content, or policies of third-party service providers. Your use of third-party services through the Service is at your own risk. In the event that a third-party service becomes unavailable or changes its terms in a manner that affects the Service, we may modify, limit, or discontinue affected features without liability to you.

11.1 AI Provider Data Practices

When you submit prompts and reference images through the Service, this data is transmitted to third-party AI providers for processing. You acknowledge and agree that:

WaveSpeed(WaveSpeedAI PTE. LTD., Singapore) receives your prompts, reference images (via time-limited signed URLs), and generation parameters. Under WaveSpeed's terms, they retain rights to collect and use aggregated, de-identified resultant data (such as usage patterns and performance metrics) to improve their services. WaveSpeed may also use Customer Data to train and generate derivative models. Their aggregate liability is capped at the greater of US$100 or six months of fees paid to them.
OpenRouter(New York, USA) receives text prompts when you use the optional prompt enhancement feature. OpenRouter does not log prompts by default. Ownership of AI-generated output varies by the underlying model and is subject to each model provider's individual terms.

A complete list of data subprocessors, the categories of data they receive, and their processing regions is available on our Subprocessor List.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CONTIA, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS (COLLECTIVELY, THE "CONTIA PARTIES") BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH: (A) YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON OR THROUGH THE SERVICE; (C) ANY GENERATED OUTPUT OR OTHER CONTENT OBTAINED FROM THE SERVICE; (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT OR TRANSMISSIONS; OR (E) ANY OTHER MATTER RELATING TO THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (WHETHER CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF THE CONTIA PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF THE CONTIA PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU HAVE PAID TO CONTIA IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100.00).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.

13. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE CONTIA PARTIES DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND QUIET ENJOYMENT.

WITHOUT LIMITING THE FOREGOING, THE CONTIA PARTIES MAKE NO WARRANTY THAT: (A) THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS OR GENERATED OUTPUT OBTAINED THROUGH THE SERVICE WILL BE ACCURATE, RELIABLE, COMPLETE, OR FIT FOR ANY PARTICULAR PURPOSE; (D) THE QUALITY OF ANY GENERATED OUTPUT WILL MEET YOUR EXPECTATIONS; (E) ANY ERRORS IN THE SERVICE WILL BE CORRECTED; OR (F) THE SERVICE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

YOU ACKNOWLEDGE THAT AI-GENERATED CONTENT MAY CONTAIN ERRORS, ARTIFACTS, BIASES, OR INACCURACIES. YOU ASSUME ALL RISK ARISING FROM YOUR USE OF GENERATED OUTPUT, INCLUDING ANY RELIANCE ON ITS ACCURACY, COMPLETENESS, USEFULNESS, OR LEGAL COMPLIANCE. YOU ARE SOLELY RESPONSIBLE FOR REVIEWING ALL GENERATED OUTPUT BEFORE USE OR DISTRIBUTION.

14. Indemnification

You agree to indemnify, defend, and hold harmless the Contia Parties from and against any and all claims, actions, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to: (a) your access to or use of the Service; (b) your User Content, including any reference images you upload; (c) your Generated Output and any use or distribution thereof; (d) your violation of these Terms, the Acceptable Use Policy, the Synthetic Media Policy, or any applicable law; (e) your infringement or misappropriation of any third party's intellectual property rights, privacy rights, publicity rights, or other rights; (f) any dispute between you and a third party relating to synthetic media created using the Service; or (g) your negligence or willful misconduct.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you agree to cooperate fully with our defense of such claim. This indemnification obligation will survive termination of these Terms and your use of the Service.

15. Suspension and Termination

15.1 Termination by You

You may terminate your account at any time by using the account deletion feature within the Service or by contacting us at legal@contia.app. Upon termination, your right to use the Service will immediately cease. Any unused credits remaining in your account at the time of termination are forfeited unless otherwise required by applicable law.

15.2 Suspension or Termination by Contia

We may suspend or terminate your account and access to the Service, in whole or in part, at any time and for any reason, including but not limited to: (a) violation of these Terms, the Acceptable Use Policy, or the Synthetic Media Policy; (b) suspected fraudulent, abusive, or illegal activity; (c) non-payment or payment disputes; (d) requests by law enforcement or government agencies; (e) extended periods of account inactivity; or (f) technical or security issues. We will make commercially reasonable efforts to provide notice before or promptly after suspension or termination, except where doing so would compromise an investigation or endanger safety.

15.3 Effect of Termination

Upon termination of your account: (a) all licenses granted to you under these Terms will immediately terminate; (b) you must cease all use of the Service; (c) we may delete your User Content, Generated Output, and account data after a reasonable retention period (typically thirty (30) days), except where retention is required by law; and (d) any provisions of these Terms that by their nature should survive termination will survive, including but not limited to Sections 5.2, 6.2, 6.5, 10, 12, 13, 14, 16, 17, 19, and 20.

16. Governing Law

These Terms, and any dispute or claim arising out of or in connection with them or their subject matter, formation, or enforceability (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. You irrevocably submit to the exclusive jurisdiction of the courts of the State of Delaware, United States for the purpose of any suit, action, or proceeding arising out of these Terms, and you waive any objection to venue or jurisdiction.

17. Dispute Resolution

17.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first attempt to resolve the dispute informally by contacting us at legal@contia.app with a written description of the dispute, all relevant documents and information, and the specific relief sought. We will attempt to resolve the dispute through good-faith negotiation within sixty (60) days of receiving your notice. If the dispute is not resolved within that period, either party may proceed with formal dispute resolution.

17.2 Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that cannot be resolved through informal negotiation as described in Section 17.1 shall be resolved exclusively through binding arbitration conducted in the State of Delaware, United States in accordance with the arbitration rules and procedures then in effect in that jurisdiction. The arbitration shall be conducted by a single arbitrator mutually agreed upon by the parties, or, failing such agreement, by an arbitrator appointed by the competent authority in the State of Delaware, United States. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

17.3 Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND CONTIA EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND. ALL DISPUTES SHALL BE RESOLVED ON AN INDIVIDUAL BASIS. If this class action waiver is found to be unenforceable, then the entirety of this arbitration provision shall be null and void, and the dispute shall proceed in court.

17.4 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights, confidential information, or other proprietary rights. Claims for injunctive relief shall not be subject to the informal negotiation or arbitration requirements of this Section 17.

18. Modifications to These Terms

18.1 Right to Modify

We reserve the right to modify these Terms at any time at our sole discretion. When we make changes, we will update the "Effective Date" and "Version" at the top of this page.

18.2 Notice of Material Changes

For material changes that may adversely affect your rights or obligations, we will provide at least thirty (30) days' prior notice by sending an email to the address associated with your account and by posting a prominent notice within the Service. The notice will describe the nature of the changes and their effective date.

18.3 Acceptance of Changes

For material changes, we will require you to affirmatively re-accept the updated Terms before continuing to use the Service after the effective date. If you do not agree to the updated Terms, you must stop using the Service before the effective date and may request account deletion and, where applicable, a refund of unused credits in accordance with our Billing Policy.

18.4 Non-Material Changes

For non-material changes (such as clarifications, formatting updates, or corrections that do not substantively alter your rights or obligations), your continued use of the Service after the updated Terms are posted constitutes your acceptance of the changes.

19. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its original intent. If such modification is not possible, the provision shall be severed from these Terms. The invalidity, illegality, or unenforceability of any individual provision shall not affect the validity or enforceability of the remaining provisions of these Terms, which shall continue in full force and effect.

20. Entire Agreement

These Terms, together with the Privacy Policy, Acceptable Use Policy, Synthetic Media Policy, Billing Policy, and all other policies referenced herein, constitute the entire agreement between you and Contia with respect to the subject matter hereof, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to such subject matter. No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure by Contia to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

21. Contact Information

If you have any questions, concerns, or complaints about these Terms or the Service, please contact us:

Email: legal@contia.app
Entity: Contia

By using Contia, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.